Yes, N contractural politics laced with business economics, that is why as a business a statistical view is taken (so I have been reliably informed). The fact you and many others get their world turned upside down for a few days* is not apparently cause for serious concern as you are a small percentage of the new customers.
What needs to be remembered by some is that "time is money" in business, whether you are an established mighty corporation or a seller just starting off on eBay.
*To explain 'days' rather than hours - this happens when a newbie thinks they have done something wrong and lost lots of work, contact eBay who are slow to respond, then find out about the forums etc. for the lucky ones they find us here and get it 'resolved' quickly.
I expect most people who take up selling on ebay are not software professionals hence they have a steep learning curve, it is easy to forget this when you are in a software based business.