Hi, I just completed my second listing using Auctiva and realist the reason why I'm having trouble getting my listing "looking good". Apparently, under my 'Profiles' tab, I can see on the left side, 'CREATE NEW PROFILES'. Underneath gives me an option to creat a Master Profile, Item Details, Marketing Tools, etc.. Then to my right is 'MANAGE EXISTING PROFILES', and below that is 'SELLER DETAILS'. Underneath this is Seller Details and Manage Seller Details. Well, when I click on the 'question mark' to the right of Seller Details, it opens up a text box explaining what to do.
Here's my problem. When ever I click on 'Seller Details', it opens up a text box as stated, however it does not have the header as 'PAYMENT'. Instead, it gives me this is as the header....
Switch to : Design Editor
Followed by a box where I should type my information, underneath the box is....
Note: What you enter here will be interpreted as HTML
in very fine print. And below that are my options to either select...
<--Previous
Cancel
Save & Exit
Next-->
Cancel=brings me to a different page...
Save & Exit=will save and exit and brings me to the same page as cancel without giving me the option to NAME what I just created....
<--Previous & Next-->=does not work...both become unavailable for me to click again...
WHAT GIVES...? DOES ANYONE KNOW WHY THIS IS HAPPENING? WHAT SHOULD I DO? I AM NOT ABLE TO CREATE A LISTING WITHOUT IT LOOKING AWFUL. I JUST REALIZED THE MY LAST TWO LISTINGS ONLY HAD "ITEM DESCRIPTION". SHIPPING & HANDLING, RETURN POLICY, PAYMENT DETAIL AND OTHER OPTIONS WAS NOT INCLUDED INSIDE MY "AUCTIVA TEMPLATE" PLEASE HELP.
I hope I didn't confuse anyone with this post. This is the best I can explain it.
Thanks, and sorry for the long posting.
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