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Reply to "Monitor your DSR Rating"

2 buyers ago I was very happy...my DSR was 4.8 across .. Joy Joy......only the last buyer didnt rate me well on my Communication & Shipping ...I went down .1 on each. 1 person can wreck your DSR ....
My Shipping is exact per USPS & what do they want on Communication ?? She bought the item I shipped next day.....what more is there to say?
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