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Reply to "New Auctiva software problems"

Hi John in Santa Cruz,

Thanks for contributing to our forum. I reviewed this message as well as the support case you filed regarding these issues, but I could not reproduce either issue from my end so I wrote back to you to request some additional information to help determine what is causing the behavior you have reported.

Please reply to your case with the requested information when you have a chance, and we will be happy to continue working with you. Provided that these issues were introduced as part of a recent update, we will do our best to get them resolved.

We apologize for the difficulties.

-Mike
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