Reply to "New Auctiva software problems"

johninsantacruzMember

We have two different Auctiva accounts; one for each eBay store. The problem is only with the valtermotousa account. Another possible related symptom is that, with the problem account, the cut/paste text is reduced to the smallest available font and changed from bold to plain, when I paste over the text im my listings, using the CREATE SIMILAR option. This only happens with the valtermotousa account, and not the johnm_99 account. Both accounts are the same type of subscription and I use them in the same way, which is why I am annoyed with the problems in the one account, while the other works as normal. I prefer using Chrome browser, but I also have Firefox and IE. Just for the heck of it, I will try some new listings now with the other browsers, to see if the problem remains.

2/21/143:48 PM

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