Hi RPDC,
We will not be offering account credits associated with the update to the uploader, but this particular issue is specific to the Firefox web browser on the Mac systems that are impacted so you should be able to work around the issue by using Safari for the time being.
Alternatively, as I touched on earlier, you can also continue to access the previous version of the uploader by logging into your account and entering http://www.auctiva.com/Aurigma/AurigmaUI.aspx into the Address bar of your browser if you would prefer.
Although accessing the previous version of the uploader in this manner will not allow you to use it when uploading from the lister page, it should allow you to upload images into your Auctiva account so they can then be selected from your Auctiva image archive while creating your listings.
If you are unable to use either of these options successfully, please feel free to contact our Customer Support team directly from under the “Help” tab and we will do our best to help you out.
-Mike