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Reply to "New problem using templates!"

Hi Vina & HoobieDaju,

I'm sorry to hear about the difficulties you are experiencing. We just released a change to correct an issue which was causing images not to show up in the previews available during the template selection process and I suspect the behavior you are encountering is most likely due to a conflict between the new code that was introduced and something cached by your browser.

Can you please try clearing your browser cache, restarting your browser and then check whether you continue to encounter the same difficulties thereafter?

I hope this clears things up. If you continue to encounter the same behavior after trying this measure, please contact our Customer Support team from under the “Help” page within your account and we will be happy to continue working with you on this.

-Mike
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