I just filed a support case with the above problems in it..actually, filing a support case is the way to go. I don't know if others are having the same problems, I bet there are others but I found so many in the first half hour of use that I just had to pull waste the last hour calling customer support, coming here, and then cooling down enough to file a support case...this is not my problem however and I dont think I should have to take time to deal with it. Hope they fix it..because the truth is, that auctiva is a great program and service. Really. This was poorly planned release of this as yet unready version. Hopefully, they fix it..or un do it for now.