I'm one of those also that hasn't had a single solitary problem.
With my scheduling, uploading pictures or designing of auctions...everything is going fine.
When I've had a question, I send a customer ticket and that's always been answered promptly....most of the time within 15 minutes.
Sooooooooooooooooo, I'll add my two cents.
Here's a well deserved Thank you to Auctiva.
Many years of success wished your way!
Thanks!
Donna