We were assured after all of the down time earlier this year that the problems were solved when the servers were relocated. The problems seem to be as bad as ever and the system is constantaly failing. Is there any hope that the problems will truly be resolved or is this what we should just learn to expect? I'm being barraged with emails again today regarding the store window problems and it costs us a great deal in terms of both time and money. I feel we've been patient but have a right to know what the honest probability is that we will ever receive reliable service. Could someone give me an HONEST and SINCERE response? I would truly appreciate it. Thanks.