Hello Thames Trader -
Our live support has been available at its usual hours: 9AM - 6PM Sun. - Fri. PST. You should be able to reach us from under the Help tab of the site if you're plan includes live support. If you are not seeing the options for Chat or Phones as available and your account has a qualifying plan, please file a support case letting us know what you encounter when you try the Live Chat & Phone support link from the Help menu so we can have a look.
The issue that was occurring earlier this week with images being available within accounts was a result of the outage of Amazon S3, which was resolved the same day, which was unrelated to an issue specific to Gallery images. If you are having issues specifically with Gallery images, please file a support case or reach out to us via live support and let us know what you have run into; there have been other issues with various image types as a result of some difficulties with eBay, but in order for us to ensure there is not some differing issue occurring for you we'd need to take a look into your account at some of the listings where you have run into difficulty. Please don't hesitate to let us know the details including your browser, Operating System and the file type for the images where this has been an issue and we'll be happy to look into it further.
- Craig