Wow, Ms M, you're quite the software whizz-kid, you have built a complete effbay technical support simulator, full functionality and response, good for you.
Good grief it even works as well as my ISP's support to, it is atruely marvellous creation, and your right it kick starts lunacy, jibber, jibber dribble . ...
If I haven't got a heartbeat who else is in there with me, ooh, scary
edit - was going to crrect the typo's so many, too late, smelling chugger, chuggered