Reply to "Problem Testing Custom Email Template"

auctivamikedAuctiva Customer Support Manager

Hi dlh3420,

Thanks for contributing to our forum. I am not aware of any current technical issues that would cause the "Send Test Email" button on the Winning Bidder editor page not to work, but that option does display a confirmation message in a pop-up window, so perhaps you have a pop-up blocker enabled on your browser that is preventing it from functioning correctly.

Assuming the option is not working because a pop-up blocker is preventing the confirmation message from being displayed, you should see a message somewhere along the top or bottom of your browser indicating that a pop-up is being blocked and you should be presented with the option to allow it.

If you do not see anything of that nature when you try again, I recommend contacting our Customer Support team directly from under the "Help" tab within your account and we will be happy to continue working with you on this.

-Mike

9/26/1310:38 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...