Reply to "problems listing"

auctivamikedAuctiva Customer Support Manager

Hi julie martin,

I'm sorry to hear about the difficulties you are experiencing.

Although there are some compatibility issues between an old description editor that is still enabled in some accounts and later versions of Internet Explorer which can cause behavior like you described, it appears that your account is using our latest description editor.

I also see that you have posted several listings successfully since creating this thread, so I am hopeful that you have already been able to resolve this issue by updating your account to use this newer description editor.

In any event, if you are still encountering this issue with the current description editor that is enabled in your account, please contact our Customer Support team directly from under the “Help” tab on our site and we will be happy to continue working with you.

-Mike

5/16/141:18 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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