C'mon! We know that most of your customer base is in the U.S. So why not schedule maintenance 2 am - 5 am (PST) which would be Midnight - 3 am (CST) which would be 11 pm to 2 am (EST). Auctiva did not tell us that the descriptions would not be available on our ebay listings!! It's bad enough that we couldn't list. My full time job that pays the bills is in IT and we definitely have to come in at odd times for our upgrades...so as to not inconvenience our user base. This just seemed like the programmers wanted to make it convenient for themselves. Peggy