Reply to "Scheduled Maintenance on Tuesday, October 9th (8 AM - 11 AM PDT)???"

edneffMember

Thanks Auctiva for a smooth outage. I know how wrong they can go so I appreciate how smooth it went.

Also your Helpdesk folks were right on top of things when I asked about a thumbnail that was missing (I had had 2 the day before the outage). It was a Senior moment as I should have waited until tomorrow to see if any more thumbnails were missing. As the support person mentioned (in less than 10 minutes) some of that is to be expected with the outage. Things had been so smooth I forgot all about the outage

Thank you, no matter what may come up, it was a professional operation from start (as in days before when you let everyone know) to finish (with the email saying it was done).

10/9/122:41 PM

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