Reply to "Scrolling galllery showing old images and not updating"

auctivamikedAuctiva Customer Support Manager

Hi Lorraine*63,

Thanks for bringing this issue to our attention. I have just issued a command on your account which should update the scrolling gallery image for each of your listings to match the main eBay header/gallery image that is currently in use and you should be able to see the result within approximately 2 hours.

If you ever change the header/gallery images in your active listings again in the future and you need your scrolling gallery images updated accordingly, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will be able to update them for you.

-Mike

5/6/1311:31 AM

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