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Reply to "Sellathon"

quote:
Customer service is now nonexistent..Nothing is posted about current problems and DAYS pass while we all wait in the dark..
This is simply not true. I've logged into the support system every day this week and I see all the cases coming in are being answered.

I checked and you filed 1 support case and we answered in around 6 hours. The only other support case besides that was a few months ago and we replied within 1-2 hours on 5 or 6 occassions.
quote:

You have 20x more customers
DUH!!!
Not every counter customer is a Sellthon user.
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