Reply to "Site down again?"

DONNIE
No... this happened last night before 12AM and then again this AM.... I'm now listing direct with eBay just to get listings active. I've had it with Auctiva and will be canceling as I don't have TIME to waste sitting looking at Auctiva's screen doing nothing then getting FAILURE when it was not my fault. It's obvious they are not prepared....just signing up folks and taking their money. In my short time as a subscriber and the free trial, I've yet to sit down and list with Auctiva and not have to either wait for slow loads, wait forever to get FAILURE and worse....deleted pictures that I DID NOT delete on an ACTIVE LISTING. One group of pics vanished with 3 hours left in auction....which is crucial time probably cost me $$$'s in additional bids! I'm in process of saving my Auctiva pics to my hard drive and once listings are completed...I'm outta this MESS. It's Unacceptable for outages...repair/maintenance notices YES....outages NO. They are having problems and will NOT admit because I feel they were not prepared to handle tech issues let alone customer support. What I've seen in my short time.... is DENY DENY, DENY on every issue/complaint in forum....they are too busy taking our $$'s and will not respond to support questions. If you stay while they work out the kinks....HAVE FUN
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