Reply to "So many error messages and now more frequent"

auctivamikedAuctiva Customer Support Manager

Hi itsjustme,

I'm sorry to hear that this continues to be a problem for you. The errors that you are experiencing on the Notifications pages are timeouts that are occurring because the calls to our database to retrieve that information are taking longer than they should.

This same issue is causing similar errors on the Transactions page for users as well, especially when the Search option is used.

We have some work planned for our database maintenance period this upcoming Thursday night that we believe will resolve these problems, so hopefully this will no longer be an issue for you after that.

-Mike

4/7/102:51 PM

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