Reply to "Some listings won't post"

auctivamikedAuctiva Customer Support Manager

Hi cakethings,

Were you receiving the message to the effect of "There is an image in your description tha tis located on your computer...."?

If so, then your company logo is located on your computer and has not been uploade into Auctiva. The reason for the error message is because, since the image is on your computer, you'd be able to see it when it's posted, but nobody else would.

To remedy this situation, just add your company logo using the Freetiva image button on the design editor(it has a yellow icon with a mountain on it) and it should post successfully.

If this is not the situation you're experiencing, I apologize.

-Mike

4/25/061:06 PM

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