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Reply to "Tehcnical issues log in - Why was this not on forums? but on facebook & twitter???"

Hi lookandbuyme,

No, our Community Forum will continue to be out main avenue for publicly communicating about technical problems and you should not have to look at our social media sites such as Facebook and Twitter for updates of this nature.

We are working on generating more activity on our social networking and we obviously have some kinks to work out, but we will do our best to ensure any messaging about technical problems are consistent between our forum and other sites moving forward.

In this case, the issue in question was very short lived and did not generate any other activity on our Community Forum, but I certainly understand how seeing this post on our Facebook page may have suggested that we expect users to check there for updates.

Thanks for bringing this to our attention.

-Mike
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