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Reply to "Two problem buyer issues - please advise"

All excellent advice, thanks!

I took a peek at the feedback of both buyers. Buyer #1 has 100% positive (53 purchases) but has been inactive for a long time until now, so I'm even more suspicious about the mismatched name/address on the Paypal side.

Buyer #2 has 99% positive and over 300 purchases, BUT interestingly in the comments she left for other sellers, even if she marked the overall transaction positive almost every entry had negative wording - complaint about shipping, color, fit, etc. If I had that many complaints about eBay, I'd never buy anything here. I will probably cut my losses and end the transaction just to be rid of her!

I imagine she'll pitch a fit if I block her future bids, but she seems to hop from seller to seller and bid like crazy on everything they have, so maybe she'll move on to find another "mark" next week...

Cheers and thanks again for your savvy advice.
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