Reply to "Two problem buyer issues - please advise"

cameoMember

Well Buyer #2 did have 3 negatives in the last 6 months, all of those said she bid on something and did not pay. RED FLAG to me!

And just a quick follow-up as I read the FAQ on eBay and it says the following regarding the mutual withdrawal:

"...the seller must file the dispute for mutual withdrawal. If the buyer responds to the dispute and agrees, the seller will receive a Final Value Fee credit and no strike will be given to the buyer. If the buyer fails to respond, the seller can still close the dispute to receive a Final Value Fee credit, and the buyer will not receive an Unpaid Item strike."

If I am reading that correctly, that sounds like I WOULD get credit for some fees as long as the buyer agrees to kill this transaction? Something is better than nothing...

Wonder if I can then go in and choose "Relist" on the Auctiva side?

Ugh, the selling side is fast becoming NOT FUN after only a few weeks

1/9/083:25 PM

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