Just a quick update - I didn't see the additional posts here until this morning, but anyway I filed for a mutual withdrawal last night and she DID agree to it and sent me an apology. So eBay has closed the dispute and will refund my fees. I realize I'm lucky she followed through, but anyway it's good to know that she is out of my hair. And yes, she will not be bidding on any future items of mine...I don't need this hassle every week.