Reply to "Upcoming eBay Policy Changes & How Auctiva Is Helping"

Hello Mikemoon -

without looking at a few example listings that have been called out, it is difficult to be certain what the issue is.  However, since you mention that these are GTC's it sounds like you may have added images to the listings at the time they were posted that have HTTP URLs rather than HTTPS ones and there may be images either beyond our immediate control or from another source (we would not be able to update those with our automatic updates) .

I encourage you to file a support case from under the Help tab of the site and include a few examples of listings that have this issue and our support team will be happy to look into it for you.

 - Craig

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