Reply to "Using HTML in listings"

auctivamikedAuctiva Customer Support Manager

Hi lookandbuyme,

If the listings you mentioned are indeed impacted by the issue I described above and you were to remove ,cursive; from the description HTML of each as I mentioned, I believe they will appear in Helvetica or Helvetica Neue when viewed through Apple mobile devices (depending on the model) - either of which should be much more legible.

I think it would be a good idea for me to take a look at a couple examples of listings that exhibit this behavior to ensure they are being impacted by the issue I alluded to previously before you proceed to make any changes in bulk, so I will send you a note through one of your open support cases to request some additional information.

Once we have confirmed that is the case, you should be able to correct the issue in your existing saved listings by using the Find and Replace option on the Saved Listings page within your account to remove the same snippet of HTML that refers to cursive.

-Mike

2/26/132:14 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...