Reply to "Very Slow"

auctivamikedAuctiva Customer Support Manager

Hi Community,

We encountered some technical difficulties yesterday morning which caused many users to be unable to access the Auctiva website from just after 8 AM PST until 9 AM PST yesterday morning and that issue has since been resolved, but some Verizon internet users are still experiencing slowness and/or timeouts when using our site.

Although I understand some of you have contacted Verizon about this matter and have been told that this slowness is not originating from anything that is amiss on their end but, given our own findings, we can only respectfully disagree with any such conclusions.

However, we have escalated this issue through our ISP and have been assured that they have raised the issue with Verizon and are doing everything in their power to ensure this issue is resolved as soon as possible.

I will keep you posted on any new information which becomes available on this topic through this thread. We apologize for the continued difficulties!

-Mike

2/10/1411:26 AM

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