Reply to "What would U do?"

jeaniebMember

I agree totally with member_8880, this is a ridiculous request from the buyer. If they bought a size 8 and now realize they need a size 10, they should KNOW they would have to pay for return shipping and you would not be obligated to ship them a size 10 BEFORE the original dress is returned, DUH! If your listings state that you do not ship to unconfirmed addresses with PayPal, then just reply to the buyer that is your business policy and is required by PayPal to qualify for their Seller Protection Policy.
To avoid their (unjustified) negative feedback, be sure to reply professionally and positively. And save any and all emails you receive and send regarding this issue.

12/18/076:03 AM

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