Reply to "Why are my listings no longer showing up in gallery?"

auctivamikedAuctiva Customer Support Manager

Hi Claudette+,

Thanks for posting your question here. I just reviewed a few of your active eBay listings and a selection of 16 of your items was displayed within your scrolling gallery in each one I viewed, so I suspect that the problem has since been resolved or there is something unusual happening on your end that is preventing you from seeing them.

If you are still experiencing this problem, the first thing I recommend trying that may resolve the problem is to clear your browser cache and then close and re-open your web browser.

If you still cannot see any items in your gallery after doing so, please contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option and we will be happy to continue working with you on this.

-Mike

8/9/1211:48 AM

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