Tagged With "multi-listing"

Anybody else having issues with photos appearing in your Auctiva listings but not uploading to the eBay listing? I’m very frustrated right now and can’t figure out how to fix this. I’ve regenerated my token, ended the listings, reuploaded images to Auctiva and tried resisting all to no avail. Any suggestions?!

Hello LGabbard - We are not aware of any issues where images would fail to reach eBay if they are added to listings as expected, so it sounds like we will need to have a look in your account at some of the listings in question to be able to know what is going on for you. If you have not already, please file a support case that includes some example listings where this issue has occurred so our support agents can have a look into it and assist you. If you have already filed a case, please be...

Hello Efen, We do not offer a service to backup your listing data. While you can export some information using the CSV Reports option from the Sales menu of your account, the only other method you could use is to manually copy your data and save it on your system. Unfortunately, I am not aware of any software available that would do this or make backups for you. Apologies for any inconvenience this may cause. - Craig

Hello, I wonder if you can help me. Can I backup my Auctiva saved listings? Is there any backup software that can access my listings and do this for me?