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API Error - Failed Listing

thespeckledgoat ·
I'm getting this error when I try to list today: Failed Listing Generated the Following Warning: Return Policy Attribute returnDescription Not Valid On This Site I've removed text from the free text fields. My return policy is 30 days, no restocking fee. Still won't go through. Any ideas? TIA Caren
Topic

API Warning

spunkybob ·
What does this API Warning relate to? This is found in my Notifications tab on Auctiva. Does this mean that eBay is no longer going to use our Return Description preferences in our listings? I noticed that my returns rule on ebay is now invalid even though I am opted out of the automatic returns program. Any thoughts or clarification? Thanks! API Warning Return Policy Attribute returnDescription Not Valid On This Site
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Re: API Warning

Auctiva Jacob ·
eBay has recently removed the option for 14 day returns on the US site. We will have an update soon that should remove the option from our lister as well. I believe this is what you received that warning for.
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Re: API Warning

spunkybob ·
Thanks Jacob.
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Re: API Error - Failed Listing

auctivacraig ·
Hello Caren, The message you have included is a warning that is associated with a Failed Listing. There should also be a failure notification as the Warning message you note would not prevent a listing from posting in and of itself. It is very likely that there is also a corresponding failure notification. If you hover over the My Account menu, you can then click on the red number (this is for failure notifications) and you should be able to see a corresponding message for the item where you...
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