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Re: Introducing The Auto-Lister - The easy way to expand from eBay to Amazon

Auctiva Natasha ·
Interested? Check out our demo video of the Auto-Lister here on YouTube .
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Re: Photos Not Posting to Ebay Gallery

mamma23 ·
items relisted from ebay allso have no picture , ebay problem maybe
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Photos Not Posting to Ebay Gallery

Ebay Seller ·
Also having trouble with images not posting to Ebay on the gallery! The fix tool on Ebay doesn't help! Anyone have another solution! All my listings both relists and new listings have no gallery pics. Auctiva says they have no knowledge of a problem and Ebay doesn't either. When someone figures it out please post the fix. I have over 50 listings posted without pics and will have at least another 20 by Monday. Thanks,!
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Re: Photos Not Posting to Ebay Gallery

sir_Paq ·
I have the same issue listed few items on Friday - no gallery pics, tried today still the same. Same problem occurs with items that were listed correctly on eBay but were ended and relisted. It only worked once for me, for item swith one picture only. https://www.ebay.co.uk/sch/m.h...ar-parts&_sop=10
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Re: Photos Not Posting to Ebay Gallery

bethofvt ·
Everything I listed after 5 pm on Friday is missing pictures. It appears to be Auctiva issue because when I delete pics and upload via EBay, it works fine. I do not have time to do that for dozens of listings
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Re: Photos Not Posting to Ebay Gallery

shadow22 ·
Same here all my listings do put the ebay gallery picture, I have to manually revise each ebay listing to remove, and then add the pictures, then the gallery picture is there, this is such a pain!
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Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

bethofvt ·
I have looked everywhere and can not find a thing about the upcoming Ebay switch from Paypal to Managed Payements. Is there anything I need to do different in listing on Auctiva? I know my listings now show payments going to Paypal with my email address, will I be putting something different in that entry now?
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

auctivacraig ·
Hello Bethofvt, If you are enrolled in Managed Payments on eBay, you may need to generate a new token in your Auctiva account for it to register this correctly, so if you haven't already done so, please generate a new token once you are set up within eBay. After you have done this you will see a slight change to the listing creation page in your Auctiva account in the Checkout Options area of the lister. This area will show that you have managed payment enabled and when you open it there is...
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Re: Add more eBay items to Amazon

auctivacraig ·
Hello US Camera Pro - The Auto Lister does require valid UPCs in order to be able to provide suggestions for you and should run every other day for your account - so it should be providing suggestions for eligible items in that time frame automatically. There are no tools within your account where you could force that to run again. If you have items with appropriate UPCs for them where this has not occurred and they have been showing in your account for 48 hours or more, please feel free to...
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Add more eBay items to Amazon

US Camera Pro ·
Hello, I have used the auto-lister and it found several items. I have many more items to import to amazon. Can this be done manually or is the only way to wait for the Auto-lister to find them? Thank you
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

auctivacraig ·
Hello again, it sounds like you are not fully enrolled in Managed Payments yet on the eBay side as there is definitely a change on the listing creation page of your Auctiva account after you are enrolled on eBay and have generated a new token. The listing creation page of your Auctiva account will appear differently in the Checkout Options area where it will show that Managed Payments has been enabled. When you expand that area of the lister you will see a checkbox (which is checked and...
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

auctivacraig ·
Hello tomas - If you are not seeing a difference on the listing creation page that shows Managed Payments enabled in the Checkout Options area then it sounds like you still need to generate a new token in your account so that the Managed Payments data from eBay is reflected there. Note that this change will only show once you have generated a new token after you are fully enrolled in Managed Payments on eBay. To generate a new token after logging in to your Auctiva account, select 'eBay'...
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

tomas ·
I renewed my token and after waiting a couple of hours the Checkout area still offers only PayPal options; no Managed Payment checkbox. Tried to make a new Checkout Profile and that only offers PayPal also. My listings on Ebay all say "Accepted forms of payment shown at checkout" so Ebay is changing payment methods on their end. I would like to be able to show what payment options are available on my Activa listing to a potential buyer so they don't have to go to Ebay's checkout to see...
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

tomas ·
Same question. I was switched to Managed Payments yesterday and when I get to Checkout Options on Auctive I see the same PayPal info that has always been there; no Payment Managed by Ebay checkbox. Do I need to make changes to my checkout Profile?
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

auctivacraig ·
Hello, You are most welcome. If you encounter further difficulty within your account or with posting listings, please don't hesitate to file a support case so our agents can review your account directly. - Craig
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Re: Do I need to make any changes on Auctiva before I am switched over to Ebay Managed Payments?

tomas ·
Could not list an item on Ebay this morning; said to renew my token. So I re-renewed my token and everything seems to work correctly now. Guess it didn't take the first time??? Thanks for your help and explanations.
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Auctiva Multi-Channel 101 Webinar

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Re: Just getting started - why are edit buttons on closed listings grayed out?

Auctiva Jeremy ·
Hello TreasureHotel - Thank you for reaching out! If you are trying to edit and relist an item from the Closed Listings page that was previously listed or relisted on eBay then unfortunately the 'Edit and Relist' button will be greyed out. If you did create this listing using Auctiva you should be able to find it within your Saved Listings page and you can edit and post it from there. If the ended listing is roughly less than 90 days old you can also import the Closed Listing into the Saved...
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Re: Just getting started - why are edit buttons on closed listings grayed out?

Auctiva Jeremy ·
Hello again TreasureHotel, You can import multiple listings at a time via the Closed Listings page. You just have to click on the checkbox next to the thumbnail image and click on Import towards the top left of the page. Again, please advise we can only import listings that have not been deleted on eBay's end. Listings that are imported can be edited in bulk using the Advanced Edit tool on the Saved Listings page. We can also post listings in bulk within the Saved Listings page. If you have...
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Just getting started - why are edit buttons on closed listings grayed out?

TreasureHotel ·
Hi, everyone. I'm just wading into the Auctiva program and can't seem to start with a simple relist of a closed item on eBay. My closed "unsold" listings are showing up in Auctiva, but the edit button to the far right is grayed out. How do I edit this listing (to add Auctiva profile, change price, etc.)?
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Re: Just getting started - why are edit buttons on closed listings grayed out?

TreasureHotel ·
Hi, Jeremy. So you're telling me I have to physically type in in every one of my eBay listings and that your import feature won't help me to relist these items?
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Re: Auctiva Multi-Channel 101 Webinar

Amaasteroid5 ·
Thank you, must be very informative!
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Problems uploading a multi-listing to eBay

kernow1 ·
Hi all. I'm trying to do a multi-listing of watch parts where the MPN is linked to a photo and when that MPN is selected from the drop-down menu the appropriate photo is displayed in the gallery window. When I preview the listing in Auctiva everything works fine and tests as OK but when I upload to eBay only the header photo is displayed and there is no MPN shown in the drop-down menu. Does anyone have any ideas? Many thanks
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Re: Problems uploading a multi-listing to eBay

auctivacraig ·
Hi kernow1 - it is difficult to say what the issue may be without reviewing the listing, however, it may be the way you have the template configured or some other minor detail in the listing. If you are still having trouble, please feel free to contact our support team directly by filing a support case from under the Help tab of the site and let us know the title of a listing or two where you are running into this trouble and our agents will be happy to have a look and assist you. - Craig
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eBay Promoted Listings Now Available in Auctiva

Auctiva Natasha ·
Hi everyone, I'm very excited to announce that eBay Promoted Listings are now available in Auctiva! Seamlessly through your Auctiva account, you can manage existing campaigns or create new campaigns, select which of your items you want to promote and define your ad rate. Additionally through Auctiva, you can select to use eBay’s suggested ad rate and recommended listings which have been specifically designed to help you stay ahead of the competition. Try it today ! What are eBay Promoted...
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