I am also having a problem loading pictures. When I list my pictures using Auctiva, I do not have a problem seeing all my photos on my computer/ laptop however if I look at those same listings on my cell phone (Apple 6 plus) there is only one picture that shows up on each of my listings. How do I correct this...... do I enable the..... Enable Optional eBay Gallery Images ..... on each listing to get all the pictures to show up on my Ebay app cell phone listing in addition to my computer ?
Hello ELBCounselor, It sounds like you are referring to looking at your listings on your mobile device after they have posted - however if you see the same issue on a full system it may be that you need to specify the number of images in your listing when selecting a template. We typically recommend setting any template to 24 images to ensure you can use as many as the listing can hold even if you don't intend to use that many images in a listing. There are no detrimental effects if you set...
Thanks ........ yes I only had the photo problem on my mobile device. All pictures were showing up on my computer. I will remember to do this from now on! Appreciate your prompt response. I was able to list and check that this works....... it did!! Thanks again.
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