Tagged With "fix"

Topic

Getting a listing error - not sure how to fix ? anyone that can help?

arrowheaddealer ·
here is the error I am seeing: eBay security policy only allows HTTPS resources in listings, not HTTP. Please update or remove any HTTP resources.
Topic

No option to close enlarged thumbnail

jraj22 ·
On my ebay listings, when you click on a thumbnail to enlarge it, theres no option to close the enlarged thumbnail. Escape does nothing, nor is there an X in the upper right corner. Does anyone know how to fix this? Thank you
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Re: Getting a listing error - not sure how to fix ? anyone that can help?

auctivacraig ·
Hello Arrowheaddealer - I am sorry to hear that you are encountering difficulty with some of your listings. As a result of some of the changes that eBay has made in the last year or so, it is no longer acceptable to have insecure content posting to eBay. All of our resources are now compliant with this, but if you are using previously saved listings there may be content added directly to the listing description, or in many cases a Seller Details profile where an insecure URL exists that our...
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Re: No option to close enlarged thumbnail

Jerryc ·
Seems you can fix this at the setting page
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Re: No option to close enlarged thumbnail

jraj22 ·
Any chance you could be more specific, please? I can't seem to solve this at all
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Re: No option to close enlarged thumbnail

auctivacraig ·
Hello JRAJ22 - We are not aware of any issues on our end that would cause such a difficulty using our standard templates, however, there is a known issue with the supersize images that matches the description you have provided if you are using a custom template. Our engineers are aware of the issue and are seeking a solution. If you are not using a custom template, please file a support case as soon as you are able so we can have a look into it. Please let us know a few example listings...
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