Adding a tracking number on Sales Transaction page doesn't update shipping status

philthycollinsMember

When I go to my Sales Transaction page, and Edit Tracking Information, in order to add a tracking number to an item I just shipped, why does Auctiva NOT mark that item as shipped?

Auctiva requires us to also manually mark the item as shipped, even tho we just added a tracking number. Is that Auctiva's intent?

8/18/112:06 PM

❤️ 0

Original Post

auctivarebeccaAuctiva Product Manager

This is being worked on as we speak. Hopefully next week it will be changed so that transactions that have a Delivery Confirmation number will be marked as shipped automatically.
We'll also add the option for users to NOT have their transactions marked as "shipped" if they choose. Some sellers print out shipping labels, but don't actually ship the items the same day and want to leave them marked as "unshipped" until that time.

Thanks!

8/18/112:30 PM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...