Bill - when are the Classic Poster customer going to be able to post?
I'm on the free site and enjoy using it very much. I live in South Georgia and I'm still having trouble with Auctiva. I can't get paid and I'm not able to list my items. I've had to use my Photobucket for listing, but would rather use Auctiva. Could someone tell me when it will be back up and running for me????? It is much simpler to use than the Photobucket. At least it is for me. I would welcome any info. on this matter.
Thank you,
BB
Thank you,
BB
quote:Originally posted by gscc:
Bill - when are the Classic Poster customer going to be able to post?
I do not have an exact ETA, but it should be very soon. We are working on it right now.
Bill
Greetings, Befor I get started I just want to say that up to now Auctive has been great!! My E-Bay sales are up. Now the bad news I don't want to be a bother but I have a question. One of my E-Bay customers can't pay for an item she bought. She keeps getting error messages. Any suggestions? Thanks
Archer15329
Archer15329
archer15329 quote "customers cant pay"
Checkout is now working, it is for me at least I have been paid for two items today through auctiva checkout, one of which was just a momoent ago.
One thing I learned only recently is if you relist
using the ebay relist option it will disable your checkout. You have to list through the auctiva site. If you used the ebay relist option and relisted an auction in the last two days even if it was originaly created on auctiva, your checkout will not work.
What I had to do when I had relisted and checkout got disabled was to contact the customer or ask themto call me , take thier info, and manually enter it into my virtual terminal. If you take paypal, just send her an invoice.
good luck.
Checkout is now working, it is for me at least I have been paid for two items today through auctiva checkout, one of which was just a momoent ago.
One thing I learned only recently is if you relist
using the ebay relist option it will disable your checkout. You have to list through the auctiva site. If you used the ebay relist option and relisted an auction in the last two days even if it was originaly created on auctiva, your checkout will not work.
What I had to do when I had relisted and checkout got disabled was to contact the customer or ask themto call me , take thier info, and manually enter it into my virtual terminal. If you take paypal, just send her an invoice.
good luck.
quote:
Originally posted by gscc:
Bill - when are the Classic Poster customer going to be able to post?
I do not have an exact ETA, but it should be very soon. We are working on it right now.
Bill
I am a classic customer and I still don't have pictures. I can scan tonight to keep going, but I need pictures up. I have over 700 items on now and I keep getting emails "I can't see your picture" Plus I am loosing out on items I have ending during this three day period. Get the pictures up.
Originally posted by gscc:
Bill - when are the Classic Poster customer going to be able to post?
I do not have an exact ETA, but it should be very soon. We are working on it right now.
Bill
I am a classic customer and I still don't have pictures. I can scan tonight to keep going, but I need pictures up. I have over 700 items on now and I keep getting emails "I can't see your picture" Plus I am loosing out on items I have ending during this three day period. Get the pictures up.