ALL listings messed up right now

bookladyMember

I previewed a listing I was working on and it was incomplete. It showed boxes with an X instead of detail tags. You could also see box outlines sticking out from images. I went on to another listing and got the same thing when I previewed it.

I then checked my active listings. They are doing the same thing. Also the template is incomplete and shows a white background. I'm using the Alligator Black.

Anyone else having trouble? Mine just started about 20 minutes ago.

booklady

9/19/076:10 PM

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moody15Member

Yes, All my listings are showing problems with the HTML from Auctiva. I sure they are having problems and will need to do some work and fix things.

9/19/076:19 PM

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auctivamikedAuctiva Customer Support Manager

Hi booklady & Community,

Thanks for helping to bring this issue to our attention. We are currently experiencing some technical difficulties with the server on which some of our template images are hosted, which is causing this problem. Our IT department has been notified of this issue and it should be resolved within 30 minutes; probably sooner.

If anyone continues to experience this problem following this timeframe, please notify us by filing a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

9/19/076:20 PM

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bookladyMember

Thanks for the quick response. I had also filed a support case and was answered immediately.

The nice part is, I can continue to list and am able to save my listing.

booklady

9/19/076:36 PM

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member8880Member

I was having problems too, right when my auctions were ending of course! Thank godness it didn't last very long and all is fine now.

9/19/0711:26 PM

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