api problem

milliebethMember

Okay so my first API problem seems to have been sorted as I have managed to post a quite a few listings over the last week. Now suddenly one didn't post the other night.

Error - Not posted due to title description and/or ebay policy violation.

It is a Kenzo top - I did put VGC in the description is it that???

4/1/081:19 PM

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dannoMember

quote:
It is a Kenzo top - I did put VGC in the description is it that???

Well, here's one with Kenzo and VGC in the title, so that combination doesn't seem to be a problem.

http://cgi.ebay.com/Nobodys-Business-3pc-set-Kenzo-Jung...QQrdZ1QQcmdZViewItem

Danno

4/1/081:32 PM

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auctivamikedAuctiva Customer Support Manager

Hi Milliebeth,

The "Not posted due to title description and/or ebay policy violation." API error is displayed within your account when eBay rejects a posting attempt due to an error that is not stored in our system, so it will be necessary to contact our customer support team to see the exact error that was returned.

Please file a support request using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx , and we will be happy to look up the exact error that eBay returned with respect to that posting attempt.

-Mike

4/2/082:42 PM

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