Auctiva Window

eagle18Member

Hello .. I have a quick question. My auctiva window is still showing items that are sold. I have deleted the items from auctiva including the pictures but nothing changes. Could you tell me what to do ? thank you for your time

3/19/0610:52 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

eagle18,

Closed listings will be deleted from your store window automatically, but, since there are items in the store window that you are no longer selling, you can make them hidden in your Auctiva store by going to Auctiva -> Store(tab) -> Edit Items . On this page you have the option to make listings hidden. Listings that are hidden will not be displayed in your Auctiva store nor will they be displayed in your Auctiva store window the next time it refreshes...it does so about every 2 hours.

I hope this helps=)

-Mike

3/20/066:00 PM

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