Auto email is not working. please help

kimnlingMember

I have set auto email Management for Winning bidder to ON under account preference, and I have create a custom winning bidder email and set it as the default winning bidder auto email.

But, my buyers did not receive the auto email when they won my items at ebay.

Please help

3/3/099:48 AM

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kimnlingMember

is this community dead?

3/24/094:09 AM

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dannoMember

Hi,

Seems I recall someone having a problem enabling or disabling certain autoemail functions and a post from one of the Auctiva folks on there being a bug. I was looking around for the post and couldn't find it. However, I think they suggested opening a Support Case for them to do it manually for you until it was fixed.

Even if that's not correct, a Support Case is best way to get action on a bug/problem.

Danno

3/24/0911:02 AM

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