Posting listings from saved page tonight in mass. See notification area has shown notifications on a bunch listed...soooooo relisted...no notice came up showing recently listed....
Now having to go through each listing to make sure none listed twice.
This happened last night..and I thought it was fluke... got duplication notice from ebay.
Auctiva, IT is against ebay policy to have duplicates???? Are you going to talk to ebay for us????? Some have been suspended for this????
AUCTIVA, IT TOTALLY INFURIATES ME THAT YOU WROTE BACK THAT THIS IS KNOWN ISSUE AND YOU HAVE NOT POSTED IT?????? WHY BURY THE ISSUE??? IF YOU TELL US WE CAN REFRAIN FROM LISTING UNTIL YOU HAVE TIME TO FIX IT!
I hope you will contact ebay on my duplicate last night....as they blame US!! WHen this is between you and them...or one of you. Again, Monkeys in the middle of you and ebay! I feel like a mother between the two of you constantly trying to figure out who did what, when and how!
AGAIN< please POST!!!!! PROBLEMS!!!
It is time consuming to go through all listings to make sure that none are duplicates...hoping to catch before ebay does???
Also, they say you need to repost...DO NOT REPOST!!! As then you will have duplicates...once again....we trouble shoot problems, as they do not know that they are actually POSTING!!??????
AGAIN< AUCTIVA, PLEASE POST PROBLEMS!!! Better to know they exist and be able to come back later than to hope that we do not notice there is a problem....As this is costing me time!! TIME IS MONEY!!!!
Here is auctiva support note for any who may be interested:
quote:Here is auctiva support response:quote:Posted Thursday, 10/25/2012 7:04 PM
Hello,
Thanks for contacting us regarding this matter and I am sorry to hear the trouble you are facing.
We are experiencing technical difficulties with the scheduling and posting services, and our engineering team already working hard in repair this issue. Unfortunately, ads that were not posted in time will need to be rescheduled for a future time. I have not been given a specific ETA as to when this will be resolved, but I don't expect it to be too long.
We apologize for any inconvenience that this matter poses for you.
In the meantime, as always, if you have any further questions or comments, please, don’t hesitate to contact me.
Sincerely,