BUG REPORT: Auction Listed By Auctiva Overcharges International Shipping

This one should not be more than $20 to UK or Germany (i.e., I have shipped similar item in the past, and I checked the listing to make sure I entered the weight and handling fee correctly.) I listed Airmail and Global Priority as the option. But it's showing up an insane amount for international shipping and only Airmail:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT


Same thing here:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT


The shipping for these two should not be more than $15 (with handling):

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT


This one, the international shipping cost is not even showing up in the calculator (which is a GOOD thing, because I would rather an international bidder could not get the right amount and email me than just walked away after he had been scared away by the insane shipping cost):

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT


Usually I have a lot of European bids, and European buyers almost always outbid American buyers because their currencies are bigger and make US dollar seems cheap. So now only US buyers are bidding on my listing because they are not competing with European buyers... oh well, I supposed they are getting a free ride for this week's auctions.


I thought it's a problem with eBay, but it's not. It's a problem with my listing software, which is Auctiva.

I checked the shipping calculator with my closed auctions and a few other auctions (of other people.) My old listings and theirs seem to work fine. If it's a problem with eBay, then all those listings should have the same problem. It's only the listings that were posted last week via Auctiva that are having problems.

Hi!

Sorry for the report. The problem is on eBay's end, although eBay's attitude is the typical "it's not our problem. It's your problem." People are starting to talk about it in eBay forums:

http://forums.ebay.com/db1/thread.jspa?threadID=1000219...=0&mod=1140873128472