I'm having a problem with my account. I cant get to the link to "file a support case" to file a case about something else. LOL. I get an auctiva error when trying to access it or the help page. This happens on multiple computers from multiple ips on multiple browsers. Probably not virus or malware related. Please help
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Hi ricktheruler_123,

I'm sorry to hear about the difficulties you are experiencing.

I am also unable to reach our Support Case form from within your account, but I have not been able to reproduce this behavior with other accounts I have tested (or while not logged in), so the issue appears to be account specific.

As I mentioned when I replied to the thread you posted about the listing difficulties you have been experience, I will create a support case on your behalf shortly and will have our technical team look into your inability to access the Support Case form through that case as well.

I hope this helps!


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