It can typically take a couple days for your recently closed listings to show up in your closed listings folder. If you need to access them for relisting, please file a support case and we'll help expedite that process for you.
To relist items that didn't sell through Auctiva, locate the listing in your Saved or Closed listings folder. If they're in your Closed Listings folder, check the boxes next to them and click "Import"...that will send them to your Saved Listings folder. From your Saved Listings folder, just click the boxes next to the appropriate listings and click post or schedule. Bear in mind that relists done through Auctiva aren't eligible for the listing fee reimbursement.
To remain eligible for the listing fee reimbursement from eBay, you must relist your items directly through eBay.
We will be adding the ability to relist through Auctiva, and still remain eligible for eBay’s listing fee credit, for our phase II release later this year.