All men's and women's clothing categories are only showing the Brand field in custom item specifics when there are usually more fields to fill out.

Is this on auctiva or an ebay issue?

Would appreciate any advice or ETA on this being resolved. Thanks
Original Post
Hello Doug4567 -

Thanks for bringing this to our attention. Our engineers are currently looking into this issue but as of yet, I have no ETA on a fix. It is not yet clear where the cause of the issue lies, but I will update this thread as soon as any new information regarding this issue becomes available.

Apologies for the inconvenience.

- Craig
We are currently in the process of updating the Auctiva.com website servers with the fix for this issue. Again we apologize for the issue, but we always want to make sure we go through our normal software quality process to ensure the issue is resolved. Your Support case will be updated as soon as the Auctiva.com website software has been fully rolled out.
I don't have a support case open but thanks. (Bring back Craig, imposter Greg.)

Anyway, specifics seem to be working properly now. Thanks
Hello everyone,

We've resolved the Custom Item Specifics issue. All categories will now return the required Custom Item Specifics fields.

Again we're sorry for the inconvenience this has caused and want to thank you for your patience while we worked to fix this.


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