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Auctiva can you please update us on some of the TO DO list in the feature center.

Also the other list of items we would like to see.

Seems there has not been update there lately except for the shipping that was introduced.

Also, this is the BEST kept secret in Auctiva. Most people assume FEATURE center if just that the features you have, not what is wanted. This was mentioned before as a possible name change so people would know what it is. If the only people that visit there are people that gave thumbs up or down then obviously that is a sign that people do not know what it is, as NOTHING there gets many ups/downs considering the number of people using auctiva. I find it hard to believe those are the only people wanting/needing new features.

Thanks for your input on the to do and suggestion list. Seems forever since updates from these lists were done on the ebay side of things.

Thanks for your input.
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Maybe I need to put suggestion to do that on the feature center, this has been talked about before getting a good name for it. I do not find this to be an extremely creative situation, we just need WHAT IT IS.

To me SUGGESTION BOX OR FEATURES YOU WOULD LIKE TO SEE.

I just look at it and find it prety pathetic that the most votes or like/dislikes is from 247 users. Most have 25 and under user thumbs up/down. I find as opinioned as auctiva people are that this is a pathetic page. I assume this is for ebay and commerce side.

I do think now the forums are used for suggestions which is great, but that defeats the purpose of this, since the forum suggestions do not tell how many people are interested in one thing versus another feature. However, do find that there are quite a few things that happen that are on forums and really not finding outstanding results with the feature center lately.

I am sure making this where people can find it with a good name will cause more people to express their opinions. I think it is lost and did not even know it was there until Auctiva personnel mentioned it in a forum comment. (I think I had been using auctiva about 3 years when I saw it).

Should I put suggestion in the suggestion box,oops, feature center?

Thanks
quote:
Originally posted by Auctiva Rebecca:
I agree 100%! The "Feature Center" does often get overlooked and could use a better name and more visibility.

Ed, one of your suggestions did get approved back in March Wink


thanks I'll have to check which one and if it was as a result of a Support request as well

The only one I'm aware of is the ability to Find and Replace

LookandBuyme it can't hurt to make the suggestion
I did put suggestion in the feature center and am pretty sure I had previously done also. Apparently this did not make the cut or it takes a long time to get approval to post.

I guess this is why the forums are used for voicing opinions on things they would like to see done rather than the feature center. I guess the commerce people are smarter than am because they use the forums most of the time for what they need. (Commercers I am not saying this is wrong, just that it is what it is) I need to wise up I guess. I do know there is suggestion area on discussions, should we be using that for suggestions or feature center???

Auctiva, this appears to be a very simple change. IF you do not want the "feature center" utilized as it should be then take it down. I listed for MANY< MANY years and never knew that was what it was, I thought it was just that features that you have. Not suggestions. Only way I realized it was Tony or Mike put something about it on forums. I remember glancing at it then, forgot what it was called so never looked again until I saw another mention on forums. Now I look, but does not seem very active for a site that boasts so many members. Sooooo something is wrong with this picture.

Would love to see it moved so it is easier to find, however, a name change only would be some improvement.

Perhaps even once a month remind people that it is there with a link? Something to utilize it. It is like the forgotten stepchild??

People can't use what they can't find or do not know exists. And I can guarantee they will not spend a lot of time piddling through tabs trying to find it when a name that is misleading???
Last edited by lookandbuyme
Also, looks as though some of the suggestions have been removed real recently, but they are not in the to do list or done list? Maybe there should be an "this just isn't gonna happen" area too." Big Grin

Some were great suggestions and had quite a few thumbs ups???? One of the removed items hit the all record high that I have seen of 247 that was mentioned on August 29th post I made.
the only way I can find the feature place is to do a Google on feature. I thought it used to be on the bottom left of some screen but I couldn't find t yesterday

don't feel bad I submitted over 30 suggestions and not one made it to the "vote for me list" I;ve been in IT support of Users for over 35 years so I can see when something would help a lot of people and I also have a fairly good idea of the complexity of the change given what has to exist already. That was why I suggested in a support ticket that they allow the Item Descriptions to be globally changed as they already had it in eBay

now I;m off to ask support if the no Email address in your listings will be checked by Auctiva of if eBay will return an error to Auctiva so we don't get more bad marks for "violating" that silly new rule come 10/01
I rarely submit and sometimes vote. . but figure it is a waste of my time to read it anyway. Occasionally I just venture there to see what people are asking for. I understand it being censored, but this is something that 2 times now has been mentioned and auctiva commented both times that yes, it should probably be changed. This is NOT rocket science!! I am not a computer expert, but I can't imagine this being that huge an issue! Ed Neff you probably know how long this would take anyway. I sure do not and maybe my expectations are too high.



I am going to just start posting my suggestions on forums and forget the "feature center" since it is obviously not on any priority list for auctiva. Plus, in all honesty there are other things that should take priority over a name change on an area that people do not go to anyway. I now realize why people do not give thumbs up or down, as they feel they are wasting their time and energy.

Good luck with your other issue.
Hi Auctiva anyone

please seriously consider the below. Recently I was told what features Auctiva has for making bulk changes. It was even mentioned that the these features could ease the pain of the latest eBay mandate of no email addresses. This education was as a result of my talking about the limitations of the Closed Folder's tools or lack there of. I was told that the bulk of the email addresses had been found in the Seller Details and Profiles. Well sadly all of the tools do not assist when you are talking about items in the Closed Folder. Please its time to liberate the Closed Folder

if you could allow the Closed Folder to update the various Profiles, as currently can be done with the Saved Folder, and also allow bulk updating of the Sellers Detail information. You would have some happy customers. Heck I'd pay an extra dollar a month if this change were instituted the way I suggest. Having to individually change each listing is tedious at best. Especially when the foundation for the suggestion already exists and is waiting to be gleaned

if those 2 things were done the eBay folk would be a lot happier because most mandated eBay changes seem to come in the above areas

if you're in a real happy mood you could throw in a radio-button/check-box to allow folks to always use the most current Sellers Details and Profiles for ReList; Bulk ReList; Edit and ReList, etc. from the Closed Folder.

Heck if you can add the option to always use the most current Seller Details and Profiles the first 2 suggestions aren't even needed

Does this suggestion live or die Auctiva it is your decision. Heck there's even a suggestion on a new source of income the "so good it's worth extra money" bucket. I was serious I would pay more per month for services that made my life easier (I.e. faster to accomplish tasks).

sincerely yours
Auctiva this is TO DO list that has been in feature center for a very long time now. Any chance of some type of update on these?

Also any chance of getting "feature center" put and identified where it will be used???


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Thanks for some type of update.
All,

The items in the last post are all on our road map for development...with the exception of the last one...using Auctiva to upload to other selling sites. We will do the easier ones sooner; the more complex ones will take longer.

Keep in mind that a lot of our development capacity get used up by eBay as we work to keep Auctiva.com in synch with eBay's seller release changes. The more eBay makes us do, the less capacity we have to do other things.

With regard to using Auctiva to upload to other selling sites, while we have not decided to not do this at all, our market research has given us a very mixed message as to how many users really want and would use this, and how much of a return on our investment we would get from doing this. The bottom line is that right now we just aren't sure yet. We are still considering what the real demand and opportunity are for listing on other sites.
Thanks Tony. . .I figured the last one was OFF the table completely about year or so ago, but had not been removed from TO DO LIST so there are 3 left on there. They have been on there for a VERY< VERY< VERY long time. Obviously, this is not updated as last one has been sitting there for way over a year. . ???

I realize that other changes are put on back burner when ebay has changes and rightfully so, which brings up UPC codes that ebay has??? (which for me I would not use that much anyway as it is too much hassle to go back & put on old listings, but others would) and I would sure put on new ones.

HOWEVER, to me it is quite frustrating to see things such as the new saved page (which I saw nothing on there that could not have been just added to new unless I am missing something) implemented. Instead it was totally re-done and as previously mentioned in another thread, I am not big on several things right off the bat. Others may be in LOVE with it I realize. I do not see me falling in love with it without several changes being made that to me make its launch perhaps not looked at much from a seller standpoint.

Another newbie was shipping. Yes, I am sure some people wanted it, but since it appears it was out of date before it was launched may have been premature. Also, ebay has same thing only has comparisons for zone shipping which is FANTASTIC, paypal has shipping, USPS has shipping, and there are MANY, MANY other sites that have same thing at same price. The discount is same as ebay, paypal, and USPS website. Most people were/are already using shipping service. Yes, I know it is HUGE success, but obviously the contest drew that crowd into trying it.

I could name others, but really most people know the changes, so will not go there.

As far as #1 on the list. To me, again, just my thought, that is TOP CONCERN, mainly figuring that is one less thing for us to sit and wait on since we seem to be having slowness issues anyway, this may help diffuse a bit of that frustration.

Thanks again for your update.. it is much appreciated. I am sure you are ready to puke at the posts today, I honestly only went through page 1 of my pending questions.

Thanks
glad that lookandbuyme resurrected and revisited these previously unaddressed requests and issues and thanks to tony for giving a response.

the slowness is clearly our biggest issue. on sunday it was darn near impossible to get listings completed. forums were full of comments. it is clear that at least one of the slowness issues is lack of bandwidth at access/egress. all the tracerts show great latency. i am guessing the servers have issues too in managing the load and that may have been the other issue on sunday.
I guess I resurrected some of them (only one page as there are others) because I felt there was a lot out there waiting some type of response and that thread may have gotten buried in pile.

Hate to sound ignorant, however, isn't bandwidth a bought item. That you can buy more of it??? And if more was purchased then this could very well solve this problem at least through holidays?? Or at least something to try? I am not smartest person in the world but this seems to be a money issue if that is true. . that we don't want to spend more money to buy extra access??? Servers same??

Is money the issue as to why we can't list in a timely manner???

Auctiva???? Is this possible???
all the more reasons why we're confused why you would spend so much of that important resource redesigning something that worked and worked well. This last design isn't that old either I'm guessing 3 year max. Or did some focus group say they liked the new screens better. I want a car that runs not a pretty car that crawls. For a fraction of the cost of redesigning all the screens things could have been changed that benefited everyone that uses Auctiva to list on eBay

I was serious when I mentioned I'd be happy to pay more money per month if a few things could be done. No, redesigning what already was a nice setup wasn't on my list
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