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Hello, I submitted my listing but forgot to add my gallery photo. I went back to edit it and was able to add the photo by editing within Ebay as I did not seem to be able to successfully add the photo via Auctiva. My question is this: My gallery photo does not show up with my listing in Auctiva but instead shows a bland box. (All my other photos within the store window do show up.) Will the store automatically "pick up" the gallery photo I added or is there a way to add the photo to the store window...or will the window NEVER show the added gallery photo? Thanks vey much.
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Hi caz24,

I wasn't referring to your specific case when I said this issue had been resolved. Correcting this problem for you will require a specific action to be taken on your account and, since your community forum display name is different than either your eBay or Auctiva usernames, I cannot locate your account to take the required action.

For further assistance with this matter, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

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