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I'm back online, too. I filed a support request and they got back to me pronto. I'll tell you something, I pay absolutely nothing to Auctiva and they give me great customer support along with a fantastic service (the same services eBay charges through the nose for), and yet I pay eBay hundreds of dollars every month whether I make money or not and they treat me like crap. It sort of tells you something.

Jennifer

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