Easy Street--Complaining is not the problem, it is the things being said in the complaints. I can't help but laugh. As for my comments being ignorant according to you, you yourself stated you benefit from using auctiva--but I bet you don't spend equal amount of hours posting abou how great the service is when it works for you and the amount of hours and money you saved by using it. Of course not! XOXO
quote:Originally posted by Color Me New Resale:
Easy Street--Complaining is not the problem, it is the things being said in the complaints. I can't help but laugh. As for my comments being ignorant according to you, you yourself stated you benefit from using auctiva--but I bet you don't spend equal amount of hours posting abou how great the service is when it works for you and the amount of hours and money you saved by using it. Of course not! XOXO
No becuase normally I would be busy working and speding time with my familly. Not trying to find answers to give my customers on why my store is not working properly.
I dont come here to make fun of other community members (unleess provoked) I have better things to do.
If this is not a problem for you then why are you here? Just to harrass others?
It sure is strange. I sell on 3 sites. Most of my pics are still showing, only a few are missing here and there. 2 are auctions sites, and I still have my Ebay store. I didn't check my store yet, but I imagine those pics will still be there.
The worst part for me is one of my pics that is MIA is for a Featured Auction. Yikes! Thats not good. I have to pay good money for a featured listing, and not to have the pic? It's going to be costly for me due to just that one auction.
But, as far as Auctivas service, I really like it, and have been here for many years, and seldom has there been any problems. You really can't beat the service and it's free. I'm sure it will be fixed as soon as possible. Keeping fingers crossed.
The worst part for me is one of my pics that is MIA is for a Featured Auction. Yikes! Thats not good. I have to pay good money for a featured listing, and not to have the pic? It's going to be costly for me due to just that one auction.
But, as far as Auctivas service, I really like it, and have been here for many years, and seldom has there been any problems. You really can't beat the service and it's free. I'm sure it will be fixed as soon as possible. Keeping fingers crossed.
why not just create an auto response that explains to your customers that there is a problem with your image host, etc. and you appologize for the inconvenience? or create an ebay promotion box with a similar message? If you can't come up with simple solutions to a simple and occasional problem then maybe you are in the wrong place all together.
quote:EasyStreetDiscount:If this is not a problem for you then why are you here?
It's called fair & balanced...
Some of us saw the need to be a voice of reason.
That's all.
We all sell, if we're here we have the same issues as you. We just chose to handle it differently. Just because some are not ranting or raving or freaking out, doesn't mean it doesn't apply to us.
It's all in how you handle it...
I would hate to see some in a real crisis. This is truly not a crisis...unfortunate & inconvenient, yes. Frustrating, yes. Just be a little patient.
Anyone else in the UK having little red "x" marks where their images once were?!!!
quote:Originally posted by Color Me New Resale:
Easy Street--Complaining is not the problem, it is the things being said in the complaints. I can't help but laugh. As for my comments being ignorant according to you, you yourself stated you benefit from using auctiva--but I bet you don't spend equal amount of hours posting abou how great the service is when it works for you and the amount of hours and money you saved by using it. Of course not! XOXO
And if Auctiiva was to sned me an email asking for feedback... Yes I would say "Thanks for the services. I save allot of time and money" I would also say "Yes.. I wold gladly pay to to improve this service."
But it's not my job to or have I been asked for my feedback or opinons.
I am sorry may I should have said "unproductive" instead of "Ignorant". But both work when you "ignore" the situation to imput unproductive staements instead of discussing.
I always wonder why a person has to register a new account and make it personal unless there someway affiliated with the site or is really just that misserable that they feel they need to share there lissery pupon others.
thanks for your input :OD
quote:Originally posted by LifeisLike:
It's called fair & balanced...
Some of us saw the need to be a voice of reason.
That's all.
We all sell, if we're here we have the same issues as you. We just chose to handle it differently. Just because some are not ranting or raving or freaking out, doesn't mean it doesn't apply to us.
It's all in how you handle it...
I would hate to see some in a real crisis. This is truly not a crisis...unfortunate & inconvenient, yes. Frustrating, yes. Just be a little patient.
Well said!
Oh and by the way - its 8.34pm here!
quote:Originally posted by Easy Street Discount:quote:Originally posted by Color Me New Resale:
Easy Street--Complaining is not the problem, it is the things being said in the complaints. I can't help but laugh. As for my comments being ignorant according to you, you yourself stated you benefit from using auctiva--but I bet you don't spend equal amount of hours posting abou how great the service is when it works for you and the amount of hours and money you saved by using it. Of course not! XOXO
And if Auctiiva was to sned me an email asking for feedback... Yes I would say "Thanks for the services. I save allot of time and money" I would also say "Yes.. I wold gladly pay to to improve this service."
But it's not my job to or have I been asked for my feedback or opinons.
I am sorry may I should have said "unproductive" instead of "Ignorant". But both work when you "ignore" the situation to imput unproductive staements instead of discussing.
I always wonder why a person has to register a new account and make it personal unless there someway affiliated with the site or is really just that misserable that they feel they need to share there lissery pupon others.
thanks for your input :OD
i actually simply forgot my original registration info--however, none of my information is anonymous. You clearly have way too much time on your hands if you are now spewing out conspiracy theories. So don't worry your little head wondering, it is simple, I couldn't remember my log in information! No conspiracy theory there! I don't work for auctiva and I am not hiding anything. In fact I have a pair bigger than you can probably envision and am not hiding behind a new id. sorry charlie, better lucky next time.
i like your style style-at-its-finest.
...i have 300 auctions ending tonight. i feel like a sitting duck for auctions ending and with lots of lost revenue..BUT...i too have had TERRIBLE experiences with PAYING services and auctiva is by far the best thing out there. ..i just don't see how we can blame them for an issue that wasn't their fault.(SEE THE NEWS SECTION OF THE COMMUNITY FORUM) ..yes, we are all upset by this and it's easy to lash out. ..i just have to take a deep breath and realize that life is life and sometimes junk happens. ...you deal with it the best you can and keep moving on and hoping for the best. i feel for us all!...and auctiva too.. "/
...i have 300 auctions ending tonight. i feel like a sitting duck for auctions ending and with lots of lost revenue..BUT...i too have had TERRIBLE experiences with PAYING services and auctiva is by far the best thing out there. ..i just don't see how we can blame them for an issue that wasn't their fault.(SEE THE NEWS SECTION OF THE COMMUNITY FORUM) ..yes, we are all upset by this and it's easy to lash out. ..i just have to take a deep breath and realize that life is life and sometimes junk happens. ...you deal with it the best you can and keep moving on and hoping for the best. i feel for us all!...and auctiva too.. "/
by the way, for those claiming auctiva is not telling us what is going on--simply go the the news section of the community forum and you will see the updates:
https://community.auctiva.com/eve/forums/a/tpc/f/1081020...501062292#2501062292
https://community.auctiva.com/eve/forums/a/tpc/f/1081020...501062292#2501062292
I've lost every pic on over 300 listings. 
Had a couple of emails asking where they are so I've just put up a notice in my shop header explaining what the problem is and asking people to email me if they want the pics. Couldn't think of anyhting else to do 'till the problem is fixed. Hope I don't get deluged with requests for pics now.
http://stores.ebay.co.uk/Hobbits-Backroom
Had a couple of emails asking where they are so I've just put up a notice in my shop header explaining what the problem is and asking people to email me if they want the pics. Couldn't think of anyhting else to do 'till the problem is fixed. Hope I don't get deluged with requests for pics now. http://stores.ebay.co.uk/Hobbits-Backroom
Style, apparently you DON'T feel the pinch as much as some of us do. Do you depend on Ebay to make your mortgage payment and pay the bills? Do you have multiple car auctions ending with starting bids because buyers can't see the images and who will buy a car when they can't "SEE" it? I'll bet not. You don't understand what a "pinch" is and until you do, don't preach to others who do.
quote:Originally posted by Color Me New Resale:
by the way, for those claiming auctiva is not telling us what is going on--simply go the the news section of the community forum and you will see the updates:
https://community.auctiva.com/eve/forums/a/tpc/f/1081020...501062292#2501062292
Thanks so much for the information! It would appear the problem is from Amazon not Auctiva. Here is what the site you provided stated:
Amazon, our storage provider, is having a service interruption that's causing problems serving some of your photos.
It shows updates on the site to tell where things are now.
Thanks again!
this is a nightmare. i have a dozen auctions ending within the next 4 - 6 hours with NO NADA EL ZIP photos! i am at my wit's end. i don't do this ebay selling for pleasure. i do it for the money. i thought for sure this would have been cleared up by now -- it HAS been hours! i AM a patient person but really this takes the cake! I hope they have a large number of competent staff members working on this--but again it IS the weekend. having worked in my past life for many years in the corporate world of computers, telecommunications, etc. i know the SKELETON CREW works on the weekends!!!! i just hope they have some EXPERIENCED staff working (normally not the case on weekends in these jobs!) i think i need a glass of wine!
quote:Originally posted by wimom:
Style, apparently you DON'T feel the pinch as much as some of us do. Do you depend on Ebay to make your mortgage payment and pay the bills? Do you have multiple car auctions ending with starting bids because buyers can't see the images and who will buy a car when they can't "SEE" it? I'll bet not. You don't understand what a "pinch" is and until you do, don't preach to others who do.
ebay is my ONLY income but I don't put all my eggs in one basket. I list various times of day, various times of the week. It may be a pinch for you as it is for all of us--but there is nothing you can do about it. It's how it goes sometimes. Or use ebay to add the images straight from your computer if it is that critical and imperative since you are selling big ticket items.
Response was not directed to you but I will take your advice and put it where I think it belongs, thank you.
Thought I would add an idea to all of this. I normally run about 800 auctions on eBay at any given time. Of course, I've had my share of days when the image hosting has gone down using various image hosting services. What I started doing is breaking my image hosting up - I've got some on SellerSourcebook (which has a low monthly fee) and some on Auctiva. At least right now - not all of my images are missing from my auctions. This solution might not be for everyone but at least I'm not as frazed since at least some of my auctions are still running normally.
quote:Originally posted by wimom:
Response was not directed to you but I will take your advice and put it where I think it belongs, thank you.
Um, do what you please ;-)